2) Q: What payment methods your company accept?
A: We accept most of the payment methods. But mainly accet TT Western Union and Paypal.
3) Q: How long is the warranty time for your products?
A: Our fficially promised warranty time is one whole year after delivery at best.
4) Q: I haven't done business with you guys beforehow can i trust your company?
A: We've been good suppliers in Alibaba.com. And we've got quite a lot authority certificates such as CE ROHS FCC ISO9001, etc. I hope those above will be persuasive enough.
5) Q: What's the shipment terms and delivery time of your company?
A: Well, they depends on the quantity of your order. As you know, we need time to manufacture the machines. But mostly, the shipment time is 3-8 working days after delivery. For Delivery way, for Sample and Bulk order<100KG we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order>100KG. As for detailed cost, it depends on your final order.
6) Q: Do you give any discount?
A: We'll surely try our best to help you get those by the best price and good service at the same time.
7) Q: I would like to ask you if it's possible to have my logo on the product?
A: We hope you know that our company perfectly support customized logo service. But, we also hope you know that it's an extra service, so a lttle bit extra service fee is needed.
8) Q: How is the quality?
A: Yes, equipped with high and low temperature tesing machine. Vibrationi tester, all merterial are original guarantee CE ROHS FCC CCC ISO9001 certificates passed.
9) Q: What's the warranty of your power bank?
A: 12 Months.
10) Q: Do you provide samples?
A: Yes, if sample is available and in stockcan be sent out within 2 days.
11) Q: What is the MOQ?
A: NO MOQ.
12) Q: Can you print our logo?
A: Yes, OEM and ODM are highly welcome.
13) Q: How to ship to us from your factory?
A: Optional: Fedex/DHL/UPS/EMS, by air, by sea or to your China forwarder.
14) Q: How we send the payment to you?
A: We accept most of the payment methods, but mainly accept TT Western Union and Paypal.